Accounts and Passwords

Changing your Hazel Glen password

Your password is your key to your school identity, passwords are valid for SIX months, so you must change your password at least twice a year. This helps protect you and Hazel Glen's network from possible breach of IT security.

Time to update or change your Hazel Glen Password?

To change your password click here to visit the password change portal.

Forgotten your password?

Changing your password is quick and easy, but if you need assistance or have forgotten your password, please contact a member of the Hazel Glen Digital Services Team for assistance.

Troubleshooting

• When you change your password, you must also update any other PC or device with your Hazel Glen UserID and password stored on it. Devices may include a teacher notebook, iPad, other tablet, mobile phone and any other PC you use, including those at home.
• Your new password must be different from your last password and it should contain: 
   o Between 8 and 32 characters 
   o At least one character from at least three of the following sets: 
    > Uppercase letters (A-Z) 
    > Lowercase letters (a-z) 
    > Numerals (0-9)
    > Special characters such as ()~#$*&@^

 

Password tips

Your new password must be different from your last password and it should contain: 
 o Between 8 and 32 characters 
 o At least one character from at least three of the following sets: 
  > Uppercase letters (A-Z) 
  > Lowercase letters (a-z) 
  > Numerals (0-9)
  > Special characters such as ()~#$*&@^

The hard part is choosing a good password that is easy to remember. If you do have to write down your password, then please do not make it obvious. Write it as part of a sentence and leave off a letter to make it more cryptic. If you carry a chronicle, write it on an important date to you, rather than the front cover. Do not stick it on your laptop or give it an obvious title like My Password.

Do

• A passphrase (more than 13 characters) is a sentence or several random words like, ‘I like swimming’. You don’t need to include special characters and you can include spaces.
• Or use a combination of special characters (at least eight) including at least three of the following:
  • upper case letters
  • lower case letters
  • numbers
  • symbols

Don't

• Use your username or part of your name in your password.
• Write down your password.

Keeping your password safe

• Never share your password - you're responsible for keeping your password private. Sharing your password is a breach of the Acceptable Use Policy.
• If someone accesses your account using your password, you're held responsible for their actions. A malicious user can have a severe impact by deleting your files, reading private emails, sending offensive or abusive emails, sending spam.

1. Press Command () + Space and search for 'Keychain access' and select enter
   
2. In the Keychain Access:
   1. If the padlock is locked, click and enter your Mac password to unlock settings
   2. Under Keychain, select login
   3. Under Category, select All Items
   4. In the Search box, search for follow-me
   5. Double-click on follow-me
   
3. Tick Show Passwords

4. Type in your computer password
5. Select Allow
   
6. Your password will be shown in plain text - delete it and enter your new password
7. Click Save Changes
   
8. Your password has been updated and you're ready to print